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商品編號： ISB368 出版日期： 2023/03/28 作者姓名： Sunder M, Vijaya;Mamidi, Rithica 商品類別： Other 商品規格： 18p 再版日期： 地域： 產業： Healthcare service industry 個案年度： 2022 -
商品敘述：
This case examines the vital social problem of the rising incidence of cataracts in India, especially in the elderly population. It describes the design and deployment of e-Paarvai, an AI-based digital health solution in more than 30 districts of rural Tamil Nadu, India, which helped screen about 25,000 cataract patients within ten months of its launch. It describes how design thinking and digital intervention could lead to effective health service delivery for social good. Specifically, this case focuses on: (1) elements of a service ecosystem, (2) the characterization of various personas and customer journey maps using design thinking (3) the application of emerging digital technologies like AI to solve challenging, complex social problems.
涵蓋領域：
AI and machine learning;Design thinking;Disruptive innovation;Information systems;Innovation;Operations and supply chain management;Product development;Project management;Service management;Technology and analytics
相關資料：
, (ISB369), p, by Vijaya Sunder M, Rithica Mamidi
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